Jim Germany
1823 Gravley, Carrollton, TX 75006
jim@cablesyouneed.com 469-394-7010
Objective:
Obtain long term employment with an organization where I may fully utilize my
telecommunications skills and abilities.
Experience:
Frontier Networks (Verizon Networks)
DFW Airport NOC/Allen, Texas 10/10-Present
- NOC Network Technical Support for field technicians
- Monitoring and troubleshooting data and voice
communication networks.
- Support on network engineering and customer transport
services.
- Supporting Fujitsu Flashwave products 4100, 4500, FLM
150, FLM 600, FLM 2400, FLASH 192. Nortel Classic OC3, OC12, OC48
- Supporting Gig E equipment, DACs, DSLAM, ASAM for
high speed internet services.
- Working with alarm surveillance tools and ticketing
systems.
GBI Media
2755 Valley View Lane, Suite 108 Dallas, Texas 75234 (972)
241-0728 2/08-10/10
- Freelance Web Developer and Graphic Designer
- Developed and implemented corporate and fashion
websites
- Experienced with Dreamweaver, Adobe Photoshop, Illustrator,
Adobe FLASH
- Knowledgeable with PHP and MySQL
- Design graphics for Websites, Printing, Magazine
Articles, and Press Releases.
- Create forms using PHP, ASP, ASPx for web
applications.
- Working with Joomla, drupal CMS.
Looking Glass Networks (Currently Level 3)
Dallas, Texas 7/06-1/08
- NOC Network Technical Support
- Monitoring and troubleshooting data and voice
communication networks.
- Developed and implemented corporate and fashion
- Working on Cisco 454, Movaz, Nortel Passport
multiservice switch, Alcatel-Lucent's 7670 and Juniper high speed
switching routers.
- Tier 2 Support for field technicians.
- Working on Clarify CRM ticketing system and Remedy.
Meriton Networks
3026 Solandt Road, Ottawa, ON, Canada K2K 2A5/Richardson,
Texas 9/05-7/06
- Field Service Technical Support Supervisor
- Managing all aspects of product management, Network
Installation, Turn Up, Field Acceptance Testing, Fiber Characterization
on the 7200 OSP, 6400 and 3300 OSM optical transport product lines.
- Produce, maintain and update (Job Start Agreements)
JSA, OTDR (Fiber readings), (Method of Procedures) MOP, Test Plans, and
As Built.
- High level meetings with customers, sales,
contractors, engineering, to discuss specifications, product values,
pricing.
- Managed contractors to organize field trials,
installation, and testing for customer acceptance. Optical Transmission
Networks (DWDM, CWDM, SONET/SDH, WAN, LAN, IP, VOIP),
- Carrier Ethernet Networks (MPLS, VPLS, L2VPN)
- Layer 2 Architecture Open Systems Interconnection
(OSI), WAN, LAN
- High level knowledge of carrier market and carrier
requirements.
- Word, Excel, Pentagon Software, SONET test equipment,
Telcordia installation standards, Cisco Routers, DC Power Distribution.
White Rock Networks
Plano, Texas 3/04-8/05
- TAC Technician, monitoring and troubleshooting
customer's networks and White Rock Ethernet and SONET equipment.
- Writing test plans and test verification of White
Rock Network Ethernet over SONET equipment.
- Conducting customer Training over White Rock Networks
products.
- Working on Cisco 454, Movaz and Juniper systems.
Metro-Optix
Allen, Texas 3/02-1/04
- System Verification Testing
- Writing test plans and test verification on
MetroOptix CityStream SONET/ATM equipment.
- System Verification and testing on MetroOptix
CityView Network Management GUI tool.
- Layer 2 Architecture Open Systems Interconnection
(OSI), WAN, LAN
- Testing equipment within customer's network
configurations and utilizing ATM, VT and Sonet applications within their
networks.
Fujitsu Networks Communication
Richardson, Texas 7/99-2/02
- System Verification Test Engineer
- Verification tested FLASHWAVE 320G, Netsmart Network
Manager, FLEXR, FLEXRGT, COMMS, LAN, x25, SDCC, TCP/IP, Provisioning,
Housekeeping, User channel, SWDL, Inservice Upgrade and Backout, TL1
commands, protection switching, tunable lasers, and Bellcore specifications.
- Writing test plans and test verification.
- Proficiency and training of team members on
Omniber(OC48), Agilent WDM test set, Digital Lightwave with OC48, Adtech
OC192 and OC48 test equipment, TTC DS3 test sets, optical meters,
digital analyzer, F1 Byte User channel test equipment, power meters,
GNUBI, UNIX, Sun Servers, Cisco routers, Network Element Automation
Tools, Visio, MSExcel, Framemaker, MSPowerPoint, MSWord, MSAccess and
other MSoffice tools.
GTE/NSIV Certification Labs
Richardson, Texas 8/98-8/99
- System Test Engineer
- Responsible for testing systems and configurations
before implementing to the network.
- Y2K testing on all GTE Internetworking products.
System testing (highlevel test cases and specifications) and
functionality verification on Nortel OC3/OC12, Nortel OC192 MOR plus
regenerator, Nortel OC48, Tellabs Titan 5500 DACS, Cisco 3600 router,
Ascend ATM/Frame Relay systems (9000, 550) OmniCore, Digital Lightwave,
Avanex OC192 test equipment, TTC test equipment.
- Worked with system engineers from Nortel in Atlanta,
GA and Nortel labs in Ontario, Canada.
- Provided Layer 4 support for Network engineering and
field engineers.
TCG (Comcast, Currently ATT local)
Irving, Texas 12/96-8/98
- Field Service Technician, Operations Manager,
Director of Operations
- Responsible for testing systems and configurations
before implementing to the network.
- Test and Turn up of DS1-DS3 Circuits to the switch
and at customer premises.
- Provisioning STS connection, primarily on Nortel OC48
and Alcatel 1630-1631, Titan DACs 5500.
- Worked closely with customers and switch engineers to
ensure thorough testing.
- Provided 24/7service support for customer's networks
and NOC.
- Tier 2 support for NOC Managers.
- Developed and presented weekly status reports to management
of TCG and customers.
- Nortel INM, Nortel M13 MUX, Nortel OC48, Tellabs 1x0
DACs, DSX cross connect panels, Fiber patch panels, TTC 310, 224, TTC
fault identifier, fiber meters, Coaxial connecting, Wire wrapping,
lacing.
Alcatel
Richardson, Texas 3/94-12/96
- Field Service Technician
- Responsible for installation and testing Alcatel OC48
and 1630, 1631 DAC's systems and configurations. Provisioning cross
connects and turn-up to customer configurations.
- Installation Lead over crews of installers and
testers, performing Installation, provisioning and testing on 1631, 1630
DACs at SBC, MCI Central Offices and Co-Location sites.
- Power and Ground terminating, testing
(Ohm/Continuity), cabling, lacing. DSX1 and DSX3 installation and
terminating.
- (DS1wire wrapping), DS3BNC coaxial connecting), Fiber
Optical testing, connecting and splicing. Responsible for meeting and
signoffs with Central Office Managers.
- Certifications in SBC 76300, MOPs, JSA, JIL, design
engineering, Prints and Drawings.
Education:
1991 Graduated Lexington Academy High School
1992 Paris Junior College
1993 Dallas Baptist University
1994 Dallas Baptist University Criminal Justice/Police Academy
1995 SBC TP76300 Certification
1995 Concrete Floor Drilling Training
1995 DSX1 wire wrapping training
1995 BNC Coaxial Connecting Training
1995 Transition Language TL1 training
1995 Alcatel 1630 Dacs Provisioning Training
1996 Alcatel 1631 Dacs Provisioning Training
1996 SBC Prints and Drawings Training
1996 SBC Installation MOP/JSA Training
1997 Transmission Equipment Nortel OC48 Training, Raleigh, N.C.
1997 Transmission Equipment Nortel Access Nodes Training, Raleigh, N.C.
1998 Franklin Better Business Training, Dallas, TX
1998 Fujitsu FLM 600 and 2400 Training, Richardson, TX
1998 Cisco IP Networking Training, Dallas, TX
1999 Nortel OC 192 Training, GTE LABS, Dallas, TX
2000 Fujitsu Frame Maker Training
2001 Fujitsu Japanese/US Cross Cultural Training
2002 AutoCad Cerification
2003 Quickbooks Accounting Software Manufacturing Version
2003 Adobe Photo Shop
2003 Adobe Illustrator
2005 Joomla CMS Training
2007 SEO Training
Currently Attending University of Phoenix with BM in Business Management,
Graduating in 05/2012
Technical Summary:
Nortel High Speed Optical Equipment, Alcatel Dacs, Tellabs Dacs, Lucent
Switches, Nortel INM, Fujitsu Flashwave products, ATM, frame relay, ISDN, T1,
DS3, TTC Communications Analyzers and Test Sets, Tier 1, Tier 2 testing,
Provisioning Circuits, Inservice Upgrades, Optical Time Domain Reflectometer
Test (OTDR),Movaz, Juniper switching routers, remedy ticket systems, Power
meter readings, wire wrapping, coaxial connecting, Cisco Works, Cisco
Routers, Power Distribution Units, DC voltage reading, SDH, SONET, DSX
Panels, Point to Point Testing, Trouble shooting, Network Architecture, WAN,
LAN, Thernet, Ethernet over SONET, Customer Support, NOC, TAC.
References available upon request.
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